Autor Tema: Gearbest - prva kupovina i jako lose iskustvo  (Pročitano 10876 puta)

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #15 poslato: Oktobar 28, 2015, 19:48:42 »
Licemerni skotovi:


Citat
Dear Milan,


Thank you for ordering from gearbest.com.
At gearbest we are always here to help all our customers.


We have noticed that a PayPal Not As Described Dispute has been opened on your order.


Could you please let us know your issues with the item in detail and provide pictures of the problem?


Please rest assured we are willing to help you in a professional and friendly manner.
Could you please reply us and close this PayPal dispute?
Usually there is always a way for us to resolve the issue to your satisfaction.


Please feel free to reply this message directly.
We look forward to hearing from you very soon.
Thank you for your cooperation.


Best Regards
gearbest Customer Service


Tuga je to sto sad mene smaraju da zatvorim dispute, a coveku koga su zajadili za 300 dolara ne odgovaraju uopste na poruke, jer je platio karticom. Poslao im preko 10 poruka...

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Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #16 poslato: Oktobar 28, 2015, 21:36:58 »
Meni su isto ponudili neke pare "da ćutim", to me najviše i iznerviralo. Moram naći taj screenshot, sačuvao sam ga negde...

Sent from my PAP5044DUO using Tapatalk

Logged out, please DND...

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #17 poslato: Novembar 02, 2015, 10:12:06 »
Ja sam svaku pricu sa ovim glodarima zavrsio, kao i svaku dalju kupovinu. Cekam da paypal resi situaciju i da mi vrati te pare, pa kad bude. Medjutim, moj drug se jos uvek nateze sa njima. Kao sto sam ranije napisao, posto mu skoro nista nisu poslali pokrenuo je tiket, gde su mu oni ponudili tri opcije, od kojih je prva i najlogicnija bila da trazi da mu vrate pare. Od tad, pa do skoro, nisu se udostojili da mu odgovore na ni jednu poruku duze od mesec dana. Poslao je preko 10 poruka i preko tiketa i na mail. Bilo je ocigledno da im ne pada na pamet da mu vrate pare. Na kraju, kao i svaki davljenik koji se hvata za slamku, ponudio im je da ipak uzme neku robu u vrednosti novca za koji su ga zavrnuli. Na ovo su odmah odgovorili:


Citat
Dear Milos,
Thank you for contacting us about your order. We are very sorry for any inconvenience and the late reply.
Unfortunately, we are very sorry to inform you that the power bank cannot be sold anymore on our website due to supplier's issues. All of the other remain items are in stock now.
We would like to offer you 2 options: 
1)Choose an alternative product
Could you please visit our website again and choose suitable replacement(s)?
2)Request a refund on your wallet(store credit)
Refunds on your wallet have many advantages.
1- We will reward you exceptionally with extra points (e.g. If your item is 1usd = 5 points , 3usd=3*5  => get 15 points etc).
2- You can use both your wallet and points to purchase your future products.
3- Wallet refunds are fast and completed within 24 hours.
Please kindly let me know your decision.
Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.
Thank you for your understanding in this matter.
Best Regards
Bess
Gearbest  Customer Service     
Naravno napisao im je da mu nista od toga vise ne treba i da mu vrate novac na depozit da kupi nesto drugo. Medjutim, oni su mu danas poslali ceo sadrzaj onog prvog paketa, ukljucujuci i taj power bank za koji su naveli da ga nemaju vise, ali bez najskuplje stavke koja kosta vise nego sve ostalo zajedno - tableta. Naravno poslali su tastaturu za njega ;D  I sad mu nema druge nego da ih smara da mu posalju i tablet, pa da ceka do sledece godine u ovo vreme...

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #18 poslato: Novembar 02, 2015, 10:16:50 »
Strava i uzas :banghead:

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #19 poslato: Novembar 02, 2015, 10:49:01 »
Stvarno neverovatan bezobrazluk. Uzmes kintu i jos posle toga nekog vuces za nos i pravis se lud... Neverovatno!

Licno nisam imao nikad nikakav problem sa kinezima i ne samo oko ecig opreme, ranije sam uzimao dosta toga za posao i placao putem WU i nikad ni jedan problem. Uvek mi je prijala njihova poslovna politika "sve moze, samo da se radi". Ali ocigledno da u svakom zitu ima i kukolja...

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #20 poslato: Novembar 02, 2015, 11:24:37 »
Ni ja nisam imao nikad problema, osim sa kvalitetom jeftine robe, ali to se podrazumeva. Imao sam problem 3 puta sa nekom sicom sa FT koju sam greskom narucio bez broja za pracenje i koji nikad nisu stigli, ali verujem da su to nase lopurde maznule jer znaju da se tome ne moze uci u trag.

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #21 poslato: Novembar 02, 2015, 11:46:05 »

Evo šta su mi odgovorili za review...

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[/size]Dear Sasa,
Thank you for shopping with Gearbest.
I am sorry for the inconvenience. Please kindly understand we have received so many reviews, but only some could be published as the limited description space. We can offer you 100 points as the compensation. Will process it as soon as getting your response.

Your kindness will be much appciated!
If you have any need, please kindly let me know.
Best Regards
Letha
GearBest Customer Service
http://www.gearbest.com/


Imam negde i druge delove prepiske, neke sam pobrisao besan  :thumbsdown:
Logged out, please DND...

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #22 poslato: Novembar 09, 2015, 09:43:32 »
Ja sa GB imam dobra iskustva do sada. Sve sto sam narucio a imalo je nacin sa proveru (scratch code, auth code) pokazalo se kao original.
Malo se duze ceka nego sa FT ali stigne, nije nista strasno nedelju-dve duze.

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #23 poslato: Novembar 09, 2015, 10:46:48 »
Verovatno nisu prema svima isti, inace bi do sad ugasili. Ali da varaju i kradu, tu nema dileme. E sad, kako ti se zalomi.


Ja se jos uvek natezem sa njima i sad su poceli sa konkretnim ucenama. Evo najnovije poruke:


Citat
Dear Milan,


Thank you for placing your order with Gearbest.
We are extremely sorry that you have not received your order yet.

I am sorry to reply you this late.
Because it is international surface mail and there are some external factors which may cause some delay on delivery time,such as remote locations, peak shopping and shipping periods, Holidays and Festivals, inclement weather and delay by corresponding customs' operations and express company. Although most orders sent with this service provider can arrive between 10 and 25 working days, some orders can be delivered up to 45-60 days after their dispatch .

Your order has been shipped out on Date 16th Sept,therefore your delivery deadline will expire on Date 14th Nove.


As you selected free Flat Rate Shipping and didn't request tracking number during order checkout stage, there will be no tracking number to follow the delivery online.


We also strongly recommend going to your local post office in case they received it.
If you cannot receive the package on that deadline date, please fell free to contact us, we will resend or refund based on our company's policy.
But if you do not wamt to wait, in this situation, we can resend or refund on your ariginal account. Could you please let us know your decision?
Please kindly understand that we have no right to process your order anymore once you open the case. Could you please close the case first? For more details about case, please get contace with PayPal.
Please rest assure that we will do our best to help you.
Plese inform me when you close the case, we will process the resend or refund immediately.


Thanks for your understanding and patience. We sincely hope you will receive your package soon.


Best Regards
Lassie

gearbest Customer Service
http://www.gearbest.com/
Eto sad me jos i prave budalom. Nisam ja izabrao slanje bez broja za pracenje, vec su oni poslali nekompletan paket pa kad su slali ostatak hteli da ustede... Ako su uopste poslali, sto cisto sumnjam. Necu vise ni da kontaktiram sa njima preko njihovog sajta, cekacu da paypal resi to, mada su i oni prilicno kilavi.

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Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #24 poslato: Novembar 09, 2015, 11:39:35 »
ovako je meni bilo isto, izvini izvini aj zatvori case pa da se dogovorimo...prekopirao sve mailove na paypal case I pustio paypal da odluci...pare na karrtici legle posle 10dana od paypalovog donosenja odluke

drugar se zezno, zatvorio case I pozdravio se sa 140$, cimao se sa njima na mail dobrih dva meseca na kraju odustao

ja zavrsio sa njima posle prve kupovine ;)

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #25 poslato: Novembar 09, 2015, 12:03:10 »
Klasicni lopovi i prevaranti. Samo ne treba nasedati na njihove price i drzati se paypal-a po svaku cenu, jer kad se jednom prekine dispute, ne moze se ponovo pokrenuti za istu kupovinu. Ja  bih mozda i prezalio ovo moje jer je sitno, ali druga su mi zavalili za 300 dolara i ne nazire se resenje problema.

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #26 poslato: Novembar 09, 2015, 12:10:35 »
Izgleda se sa njima svako opece kad tad. Ja nisam nesto puno porucivao pa sam imao srece.

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Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #27 poslato: Novembar 09, 2015, 12:27:29 »
Sto se tice zutih najvise poverenja imam u FT pa u 3Fvape...kad vidim sajtove slicne GB lupim X bez razmisljanja :)

Meni je bio problem sa istickom, nista specijalno, ali kada sam video fazon "ko te j... sto si kupio kod nas" otvorio im dispute pa nek se ceskaju.Em su lopovi em te prave budalom

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #28 poslato: Novembar 09, 2015, 13:57:24 »
Nismo sami u jadu  :017:

http://gearbest.pissedconsumer.com/
http://www.sitejabber.com/reviews/www.gearbest.com
http://freaktab.com/forum/advertisers-and-vendor-support-area/gearbest-com/23571-gearbest-review-terrible-experience

- Ja sam 3 puta poručio EvicVT u preorderu - uvjek su vratili pare a 3 put poslali - jeste da je bio jeftin sa shippingom $48 i stigo i radi
- ZNA30 došao bez problema u pristojnom roku
- e sad su mi maznuli dragog mi malog Vamota Box 25W...slali kao pre 40 i nešto dana...fotos paketa i sve na sajtu - samo -> TN doplata im je bila "greyed out" i nije se je moglo izabrati...otvoren dispute 43 dan što sada dižem u claim...ništa ono sa njima "wait a litlle bit longer" cike cake.
- a svi mali paketiči sa nekim lampama, UD kanthalom stizali bez problema....

Oni vode malo imperialističku politiku oko slanja tih paketa ja mislim - prvo pošalju u USA i UK i u neke države gdje ima više narudžbi i tako sklope neki popust kot mass shippinga - a za one uplačene artikle iz nekih manjih zemalja pošalju ako stigne - ako ne stigne do kurirske kompanije oni ij još jednom prodaju - i tako u krug - kao oni novčani lanci gdje je za neke uvek pušiona :thumbsdown:

Ma bezveze su - - - Englezima sve stiže u 5-7 dana a mi ko treči svet  :spank:

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Odg: Gearbest - prva kupovina i jako lose iskustvo
« Odgovor #29 poslato: Novembar 09, 2015, 19:58:33 »
 Ocah sinoc da narucim onaj GEM, Frenk ga je nahvalio dobro, ali s obzirom da ga ima i na FT, vjerovatno cu kod njih. Od njih mi je vazda sve stizalo.